WinDoorSoft

The dedicated platform for the branch of window and door sale service.

Client: Aikon Distribution
Industry: Wood joinery
The tool to assist the sale and customer service processes. The system has an advanced configurator allowing the salesman to make easily a precise and detailed valuation for the client (including illustrations), based on their requirements. This is the place that helps to control multithreaded interactions with the company’s clients and partners.

About the Client

Aikon Distribution specializes in distribution of wood joinery. It offers the widest range of products on the market, including: windows, doors, blinds, shutters, windowsills, garage doors. The company provides high quality products and professional trading cooperation.


The purpose of the project

The main purpose of the project is to create the complex IT system, with all the necessary working tools. The system is to provide a complex work assistance to company’s employees and Board of Directors. It supports all the operational processes in the organization. The aim of the project is also to optimize the sale processes, which results in the reduction of employee’s working time, while the workers can do their job more efficiently and productively.


The dedicated platform for the branch of window and door sale service.

Result

The system has been individually suited to the needs and expectations of the client. We designed it as the only tool used by the workers, thanks to which their work became faster, easier and more effective. The system enables creating offers, post-sale service and preview of logistic plan. We have also created a detailed configurator for creation and visualization of the products.


Solutions

There have been new facilities introduced to assist the company’s management. We have improved the valuation, submission of proposals, sales’ services, post-sale services, claims, and logistics. We have improved the interface, which enables faster and more effective performance of the tasks.

The system helps to create new offers for the clients along with the intuitive graphic editor for window and doors construction. We have widen up the list of products in the system, which enables the configuration of additional components such as: blinds and panels, without the need of their manual typing. The workers complete their tasks in one system, which improved the ergonomics of work.

Furthermore, we introduced the module of transport planning. The workers used to do it through the electronic and standard post before, which was taking a huge amount of time. The status services was therefore enhanced with automatic notifications, informing about e.g.: the movement of the order to the next stage of realization.

The catalog of the clients has been organized and upgraded with the full order history, in terms of the sales number and performance, claims, collection of invoices and payments. The invoices can be recorded in five different currencies. Besides, the system has been integrated with social media and mail delivery services.


The dedicated platform for the branch of window and door sale service.

Challenges

  • Converting the system into the new technology (previously written in Flash),
  • Transition of the windows and doors drafts into the new system,
  • Creating a new library for construction drafts of windows and doors.

Future

The system is currently being developed, we are introducing the Sales Force integration. We also aim to introduce the new version of sales report upgraded with information about the status of purchase or any changes made by the clients, before they make a final decision to place the order. We have also initialized the project of creating the central record of all manufacturers in one place.


The dedicated platform for the branch of window and door sale service.
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